Please contact our Service & Maintenance Department for any inquiries. In case your call relates to an alarm from a VRU please have the TAG-number (e.g., PAH 105) ready. This will enable our service engineers to provide the most efficient help.
A service agreement is made individually with each customer and includes, e.g.:
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Training of terminal personnel in operation of the VRU
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24-hour hotline
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On-line diagnostics and fault rectification
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On-site visit with spare parts available
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Annual service check and overhaul
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Professional assistance by our highly skilled service engineers
When quoting a price for a VRU to a client, Aker Cool Sorption always offers to include a service agreement as a supplement to the standard guarantee on the unit. Many years of experience and good relations to our clients have shown us the value of maintaining a healthy post-project relationship.
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